At HeroTraders.co.ke, we offer secure and flexible payment options to make your shopping experience convenient and worry-free.

Accepted Payment Methods

We accept the following payment options:

  • M-Pesa Payments(Details provided at checkout)
  • Bank Transfer
  • Cash on Delivery (available within Nairobi and select areas)

All payment methods are clearly displayed at checkout before order confirmation.

Payment Terms

  • Full payment is required before order dispatch for all methods except Cash on Delivery (COD).
  • For COD, payment is collected upon delivery.

Secure Transactions

  • All online payments are processed through secure and encrypted payment gateways to ensure your financial information is protected.
  • We do not store any card or personal banking information.

Currency

  • All transactions are processed in Kenyan Shillings (KES).

Order Confirmation

  • Upon successful payment, you will receive an order confirmation via email or SMS, including your invoice and delivery details.

Failed or Cancelled Payments

  • If your payment fails or is cancelled, your order will not be processed. Please retry or contact us for assistance.

Contact Us

For any payment-related inquiries, kindly contact our support team:

📞 Phone: 0768785 022
📧 Email: support@herotraders.co.ke
🕒 Open Hours: Monday to Saturday: 8:00 AM – 6:00 PM (Closed on Sunday)